VoIP - IP Telephony White Papers
Roadmap for Implementing a Multi-site IP Contact Center
Overview Implementing a multi-site IP contact center requires the right technology, business processes and partner. Success depends upon a well-defined implementation roadmap that details each phase of the process. Avaya provides a framework you can use for building a multi-site IP-enabled contact center.
| Publisher | Avaya | File Format | |
|---|---|---|---|
| Date Published | February 2007 | ||
| Format | White Papers | ||
| Topics | |||
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