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Forrester Consulting Case Study: The Business Case For Better Problem Resolution Processes

Overview Are your development and testing teams unknowingly wasting time and resources on application problem resolution? Read this commissioned study conducted by Forrester Consulting in which 150 managers, directors, and VPs in charge of application development reveal how much time teams spend trying to diagnose problems--and the impact it can have on your businesses.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	November 2007	Downloads	3
Format	White Papers
Topics	Monitoring Systems, Diagnostics and Analysis, Quality of Service, Network Design, Application Servers, Software Project Management, Software Engineering, Services, Application Development

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IBM proposes national congestion charging system

The research, commissioned by IBM and carried out by Mori, found general support among the UK public for congestion charging schemes such as the one in London. While the London congestion charging scheme, run by Capita, uses cameras and number...

Channel:
PDAs

Majority of outsourcing deals are late and over budget

The research was commissioned by Compuware and conducted by Meta Group, which quizzed 150 CIO-level executives in the UK, Germany, France and the Netherlands. Peter O'Neill, VP of consulting at Meta Group, told silicon.com that firms are putting...

Channel:
Offshoring

Big companies employing snoopers for staff email

According to research from Forrester Consulting, 44 per cent of large corporations in the US now pay someone to monitor and snoop on what's in the company's outgoing mail, with 48 per cent actually regularly auditing email content.

Channel:
Law & Policy

Hackers and regulators force security crackdown

A survey of companies in eight European countries and the US by Forrester Consulting found that there are big budgets for identity management and access control projects. The survey, commissioned by BT, also found that companies are completing...

Kumar admits guilt in CA fraud scandal

In early 2003, an individual threatened to reveal an improper transaction between his company and CA, according to the federal prosecutors. FBI assistant director-in-charge Mark Mershon said in a statement: "The pleas entered today are admissions...

Tech failing to meet business expectations

Although four out of five (81 per cent) of businesses adopt formal SLAs, these are only met 74 per cent of the time, according to research carried out by Forrester Consulting. The research was commissioned by Compuware.

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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