But this too has its problems, as he explores. These metrics are important for another reason - they highlight the broader issue of just how we measure the effectiveness of IT and how we make decisions about deploying it.
We are not in a position to comment on imaginary scenarios," she added. Stuart Cliffe, director of NABC, said: "Online banks should make a definite guarantee to their customers that if anything goes wrong, the money will be refunded immediately to...
Many firms have already begun integrating their IM solutions with their corporate directories, which has helped firms achieve tangible improvements in metrics such as call centre productivity and project management effectiveness.
To further develop the effectiveness of IT asset management, it needs to be linked into overall business strategy. To improve asset performance, knowing which parts of your estate are more vulnerable to outages than others can help maximise the...
After assessing the cost of moving the existing analogue phones system to the new location, the NCMA decided installing a new system would be cheaper than extending the life of the old one - and would use less space.
According to Joseph Laszlo, senior analyst at JupiterResearch, while Second Life itself remains more a shop window in the US and Europe, corporates could eventually come to convert virtual money into real cash in a more substantial way.
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