You are here: silicon.com > Resources > White Papers > IT Management > IT Infrastructure > Service Level Management

Service Level Management White Papers

AppLabs Case Study: Broca

Tags:
service level management

Overview Broca provides secure interactive and multi-channel communication solutions, capable of supporting mobile messaging, fixed-line telecommunications and internet technologies. Working with a number of mobile phone handsets on the market, it was vital to the success of SAMS that Broca undertook physical testing of each handset. One of the main issues AppLabs faced was that services do not directly interface with the end user's handset - it required a messaging platform to complete the link. As Broca is not in control of its customer's messaging platform, AppLabs developed a bespoke interface as part of the performance testing solution. This interface was developed to provide the highest possible throughput of SMS messages to and from the simulated, virtual handsets.

Further White Paper Details
Publisher	AppLabs	File Format	PDF
Date Published	July 2007
Format	Case Studies
Topics	Service Level Management, Wireless, Application Development

Did you find this white paper useful? 6 out of 9 users found this white paper useful

Singapore makes inter-carrier MMS a reality

The technology, which evolved from SMS text messaging, allows messages containing video, audio, pictures and animation to be exchanged between compatible handsets. The operators, together with handset maker Nokia, are currently engaged in an eight...

Channel:
Mobile & Wireless

Photo messaging services 'baffle' consumers

Consumers are baffled by the terminology and design of today's MMS-enabled handsets. MMS-enabled handsets currently on the UK market include Orange's SPV (Sound Pictures Video) (see a review of the SPV here), Sharp's GX10 and GX1 Nokia's 3510 and...

Channel:
Mobile & Wireless

UK mobile phone users - happy with voice and text?

The UK is one of the most mature mobile markets in the world but the latest research appears to show many users are happy with vanilla 2G handsets, providing voice services and text messaging. Users in the UK send more SMS text messages per month...

Channel:
Mobile & Wireless

SMS dating a real revenue spinner in India

Using a SMS-based interface, TrackUrMate can be incorporated into any handset made in the last two years. Unlike conventional messaging, which centres on peer-to-peer communication, Airtel's valued-added SMS services - which cost more than normal...

Nokia unveils intuitive handset for China

Finnish phone giant Nokia is betting that a tiny stylus will give it an edge in China, the world's largest market for handsets and one of the few it has yet to dominate. Nokia says its new feature is a more intuitive and natural way to write...

Walkie-talkie time: Orange wants you to TalkNow

Orange is starting TalkNow on the Treo 600 handset and will move it to other 'signature' smart phones, such as the Orange SPV, the Motorola MPx200 and the Nokia 6600, and then lower-end consumer handsets that typically use closed, proprietary OSes...

Channel:
Mobile & Wireless

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

Service Level Management White Papers

AppLabs Case Study: Broca

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific