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VoIP - IP Telephony White Papers

IP Infrastructure Gives Foreign Exchange Market Leader Room to Grow

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voip - ip telephony

Overview With locations in New York, Tokyo, London, Hong Kong, Dallas and San Francisco, FXCM needed to provide a growing customer base (78,000 in 80 countries) with 24 x 7 multi-lingual support. Together with networking partner NetVersant Solutions, Nortel provided a comprehensive IP-based telephony and IP Contact Center environment. It included: a Nortel CS 1000E in the New York headquarters to support fully-featured IP telephony; Communication Server 1000 is a server-based, full-featured IP PBX, providing the benefits of a converged network plus advanced applications and over 450 world-class telephony features.

Further White Paper Details
Publisher	Nortel Networks	File Format	PDF
Date Published	November 2006
Format	Case Studies
Topics	VoIP - IP Telephony, Telephony Systems - PBX, Call Center - Contact

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