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Telephony Systems - PBX White Papers

Enabling a Quick and Comprehensive Emergency Response

Tags:
telephony systems - pbx

Overview India's non-profit Emergency Management and Research Institute (EMRI) has launched the country's first 'Call 108' emergency services contact system, powered by solutions from Nortel. The company wanted to enable a quick and comprehensive emergency response, a reliable technology solution that was scalable for growth and provided extra reliability in mission-critical emergency scenarios was required. Company deployed a Nortel Meridian 1 Option 61C PBX connected to a Nortel Communication Server 1000 IP PBX for immediate routing to communications officers using Nortel's Contact Center Manager Server technology was implemented.

Further White Paper Details
Publisher	Nortel Networks	File Format	PDF
Date Published	September 2006
Format	Case Studies
Topics	Telephony Systems - PBX, Call Center - Contact

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