With an eye on performing life-saving operations, NASA has developed a pill transmitter, to be used to monitor a foetus during difficult pregnancies. Commercially available 'implantable' chips have limited functionality today because they are only...
John Blake, head of hosted IP telephony at BT Global Services, said: "Lots of customers have built MPLS networks, have had at least a year of stability, and now are more confident to put voice on top of that.
Windows upgrades and IT staffing costs remain the biggest drains on corporate IT budgets with operational spend reducing the amount of money left for new investment, according to a new survey. The average level of IT staffing is 26.5 techies per 1...
Reliability, security and proven technologies outweigh cost in some cases but for the vast majority of call centre operations cost saving has indeed been the key driver for IT choices over the last five years.
One notable example is Cisco, whose high-end TelePresence equipment and software suite is being resold to large corporations by service providers including BT itself. The telco launched a new IP Centrex-hosted VoIP service for its SME customers...
Anything connected with information, workflows, processes, specialist expertise, even the interaction of people - much of the service industry - can be turned into a digital deliverable form, saving the cost, time, inconvenience and environmental...