Computer services company Logica has bought US call centre specialist Carnegie for £21m with the aim of expanding its business in North America. Carnegie emerged from Carnegie Mellon University in 1983 to become a key player in the implementation...
The existing IP telephony standard, H.323, a product of the International Telecommunications Union (ITU), is cumbersome, hard to program and even harder to scale up to the millions of users that real phone networks have to support.
Microsoft announced on Tuesday it has formed a strategic partnership with Nortel Networks to develop and market unified-communications products. Nortel will be Microsoft's strategic partner as its pushes its unified-communications products.
Cisco Systems is set to announce plans to spend $31m on a small start-up called Orative, a move meant to help Cisco extend its Unified Communications software to mobile devices. Cisco's Unified Communications software suite, announced earlier this...
Cisco has said its latest upgrade to its Unified Communications software will enable users to access its full suite of features on mobile devices. Until now, Cisco's Unified Communications software worked on desktops but not mobile devices.
Microsoft chairman Bill Gates and Business Division president Jeff Raikes have formally launched several products that are key to the company's strategy of offering "unified communications" for businesses - that is, software for bringing together...