VoIP - IP Telephony White Papers
Magic Quadrant for Unified Communications, 2007
Overview Unified Communications (UC) offer the ability to significantly improve how individuals, groups and companies interact and perform. UC enables multiple communication channels to be coordinated. In some cases, separate servers may be consolidated, but more frequently, UC adds value to existing communication servers. Key technologies include Internet Protocol (IP)-PBX, Voice over IP (VoIP), presence, e-mail, audio and Web conferencing, videoconferencing, voice mail, unified messaging and Instant Messaging (IM). Another key capability of UC is that it offers a method to integrate communication functions directly with business applications; Gartner calls this capability "Communications-enabled business processes.".
| Publisher | Gartner | File Format | HTML |
|---|---|---|---|
| Date Published | August 2007 | Downloads | 9 |
| Format | White Papers | ||
| Topics | |||
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