Help Desk White Papers
Real Results Report: Health services organizations comply with HIPAA using WebEx
Overview
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never stored on WebEx, ensuring the highest level of data security and confidentiality. Using WebEx, healthcare institutions can now collaborate anywhere, any
time, with minimal risk.
See how these four companies experienced phenomenal results by integrating WebEx into their work environments:
- Maimonides Medical Center protected patient data in accordance with HIPAA requirements, while maintaining flexible access to remote vendors.
- Darco used WebEx to launch a complex, new medical device, making the most of sales resources, while delivering a reliable, consistent message.
- Iowa Foundation for Medical Care improved the quality of customer training by using WebEx to maximize training budgets and reduce travel time and cost.
- Affymetrix leveraged WebEx to broaden its market reach to geographically-dispersed audiences, and provide seamless technical support to customers worldwide.
| Publisher | WebEx Communications | File Format | |
|---|---|---|---|
| Date Published | July 2007 | ||
| Format | Case Studies | ||
| Topics | |||
Selection Criteria for Remote Support Tools
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
9 Management Practices for Exceptional Webinars
Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar...
Saudi Agency Improves Service Reliability With Centralized Service Desk
Saudi Post depends on technology for the effectiveness and efficiency of its high-quality and modern postal services. Thus, the IT department saw itself as a reliable service provider that met...
eBook - How to Drive Better Business Outcomes with Exceptional Web Experiences
Today's businesses stand to benefit by implementing an enterprise-class portal that provides consistent access to customized tools that improve productivity, fuel innovation, and improve customer satisfaction.



