Transaction Processing White Papers
Bank Employs SMS Messaging System to Protect Customers From Credit-Card Fraud
Overview Raiffeisenbank, a leading Serbian bank with a strong focus on retail, is one of the largest banks in south-eastern Europe. Its reputation depends on its ability to protect clients from fraud - particularly credit-card fraud. Raiffeisenbank needed a solution that would reduce the cost of preventing credit-card fraud and provide a more effective, customer-focused service. It worked with Microsoft Gold Certified Partner Saga on a project that connected the bank's internal systems with a solution that alerts customers when transactions are made on their accounts. The solution - based on Microsoft BizTalk Server 2006 - has led to a dramatic reduction in credit-card fraud. Raiffeisenbank customers now enjoy a more secure service, while the bank has significantly reduced compensation payouts.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | November 2006 | Downloads | 8 |
| Format | Case Studies | ||
| Topics | |||
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