VoIP - IP Telephony White Papers
Nortel Network Case Study: Metro Chrysler Dodge Jeep
Overview Metro Chrysler Dodge Jeep - a downtown-Ottawa, high-volume, standards of excellence-committed automobile dealership. Metro Chrysler Dodge Jeep had an extremely antiquated telephone network. Its IT strategy developed into one that would update that network and fulfill three primary objectives: to converge its voice and data networks for uninterrupted mobile communications among its constantly on-the-move workforce; to leverage the ease of transition and use of VoIP (Voice over IP); and to install a wireless network, allowing its customers to go online while waiting, and facilitating more flexible use of automotive diagnostic tools. A comprehensive deployment of a Nortel Small and Medium Business (SMB) communications solution designed to enhance workforce productivity, streamline operations and communications costs, and deliver first-rate customer service.
| Publisher | Nortel Networks | File Format | |
|---|---|---|---|
| Date Published | October 2006 | ||
| Format | Case Studies | ||
| Topics | |||
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