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Healthcare Provider Improves Patient Outreach With Unified Messaging Solution
Overview Eastern Health is the second largest healthcare provider in the State of Victoria, Australia. It provides public healthcare services to a population of 800,000 people across an area of 2,800 square kilometers. With more than 7,000 staff working in five hospitals, Eastern Health relied on e-mail and voice mail to contact its practitioners. The organization wanted an integrated messaging solution to streamline collaboration and cut operating costs. Using Microsoft Exchange Server 2007 with Unified Messaging in conjunction with Microsoft Office Communications Server 2007, Eastern Health has created a unified communications environment that offers extended capabilities and improves patient outreach. The new system provides a one-stop gateway for collaboration that is scalable for future expansion, is cost-effective, and helps improve patient care.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | October 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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