Mortgage, pensions and insurance advisor, John Charcol, has added a PhoneMe button to its Web site to allow customers with specific enquiries or needing personalised advice to speak to an agent. It will put all customer calls through to the company...
The National Farmers Union has awarded a £385,000 contract to MiTech to develop a call centre operation that will provide advice, information, and insurance services to its members. MiTech has integrated Lucent INDeX telephony with ACD (automatic...
OuterBay, based in Cupertino, California, develops archiving software for applications and databases used by corporate customers. OuterBay, which employs approximately 60 people, will largely remain intact and be folded into the information...
Intel has developed a teraflop chip with supercomputer-like performance but has "no plans" to bring the 80-core chip to market. The super-chip - about the size of a fingernail - has the ability to deliver trillions of calculations per second...
Agile develops software designed to manage a product's lifecycle from concept and design to production, sales and service. Oracle announced plans to buy Agile Software in a $495m cash deal, giving the software giant a foothold in the product...
One major stumbling block is coders not taking into account the development lifecycle. According to the guide, patches deemed stable are "merged" into the mainline kernel at the beginning of the lifecycle, every two to three months.