Customer Support Services White Papers
Podcast: Best practices for building and deploying employee self-service solutions
Overview Improving workforce effectiveness is a key business objective that most organizations face today. Companies purchase solutions aimed at increasing employee productivity and access to relevant information, and improving collaboration among employees. However, what end-users (including employees, customers, partners and suppliers) are demanding is seamless access to information, applications, and each other -- both when they are connected to the network as well as when not. With access to the right applications, information, processes and people, users are able to get their job done faster, more efficiently with much better quality results, delivering real value to the business like better decision making, better loyalty/relationships with customers, partners, and employees.
| Publisher | IBM | File Format | Podcast |
|---|---|---|---|
| Date Published | June 2007 | ||
| Format | Downloads | ||
| Topics | |||
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