Outlined below are a few practical steps to navigate companies through the CRM minefield to business success: Primarily, they have focused on the foundation (planning/managing) part of the customer cycle (order entry, production, fulfillment and...
IT services company, Bull, has signed a strategic agreement with Siebel to become the worldwide integrator of Siebel's CRM products. Bull has recently won a number of major CRM contracts for corporate clients including Banque Nationale de Paris...
The characteristically bullish prediction came during Siebel's first European User trade show event in Cannes. Siebel itself has been hit by the dot-com slump, announcing 800 dismissals this month - ten per cent of the workforce.
Siebel has released a range of industry-specific CRM application suites aimed at the medical, public sector and consumer goods industries. All the application suites are part of the Siebel 7 platform, a recently released web-based application...
Siebel, whose company recently entered the customer relationship management (CRM) hosting market, made the prediction on Wednesday while discussing the company's fourth quarter financial performance with securities analysts via teleconference.
Siebel has added another public sector feather to its cap, signing up Rotherham Metropolitan Borough Council to its customer relationship management (CRM) software. Siebel is a major partner of BT's but the Yorkshire authority says it was able to...