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Software From IBM and 3OR Solutions Helps Beverage Bottler Improve Customer Relationship Management

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Overview 3OR, an IBM Advanced Business Partner, specializes in software solutions that focus on management of quality assurance, workplace health, customer relationship and personal data. Calidad Total Plus (Total Quality Plus) is an integrated IT solution, specially designed for document management to meet international standards for quality management systems (ISO 9000), environmental management systems (ISO 14000) and the Prevention of Risks at Work program. CRM (Customer Relationship Management) Titanium is a solution for sales and marketing departments that meets their needs for teamwork and communication in customer relations.

Further White Paper Details
Publisher	IBM	File Format	PDF
Date Published	April 2007
Format	Case Studies
Topics	CRM Software, Document Management

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