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Banco Mercantil do Brasil Saved Up to 30 Percent in Help Desk Resources by Automating Access Management Processes With IBM Tivoli Identity Manager
Overview Banco Mercantil do Brasil grew and crossed the local borders of the state of Minas Gerais to rapidly reach national dimensions and an outstanding position among the foremost financial conglomerates of Brazil. Banco Mercantil do Brasil does not use state-of-the-art technology just to establish itself as a modern bank. Through technology, the bank seeks to be a truly interactive bank - internally, amongst its branches, and externally, to make things easier for its clients. To fine tune its business model, Banco Mercantil do Brasil needed to automate access management processes for its internal applications. IBM Tivoli Identity Manager software allowed the bank's IT team to manage and control access for both employees and external collaborators from a central point.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | May 2007 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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