Application Servers White Papers
IT Consulting Firm Boosts Revenues, Improves Service With Integrated Software
Overview Lighthouse Group provides IT services and solutions to project-driven businesses such as architectural firms, contractors, and ad agencies. The company, which generates revenue through billable hours, felt that its 25 employees were spending too much time on non-billable administrative tasks such as tracking time and looking up project information. To streamline its internal procedures - and to provide its customers with a template for how to make businesses run more efficiently - Lighthouse installed a range of integrated software products and technologies. These include the Microsoft Office System, Microsoft Windows Server System, and Microsoft Business Solutions for customer relationship management. The result is greater revenue through more billable hours, a shorter average workweek for employees, and better customer service for clients.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | August 2005 | ||
| Format | Case Studies | ||
| Topics | |||
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