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ERP White Papers

Careful Planning and Comprehensive Training Deliver Smooth Upgrade to Office 2003

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erp

Overview The W.K. Kellogg Foundation makes a point of ensuring that its 200-member staff has access to the latest software tools to share information and be more productive. As part of a broad software upgrade started at the end of 2003, the foundation's IT team moved the staff from Microsoft Office XP to Microsoft Office Professional Enterprise Edition 2003. Key to the success of this deployment were a comprehensive planning process involving the full IT team, a diverse group of users engaged to review and test the new software, a well-managed environment supporting the rollout of the new software, and well-designed training program that prepared users to succeed with the new software in advance of the actual deployment.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	August 2005
Format	Case Studies
Topics	ERP, Methodology, Training and Certification

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