Infrastructure Management White Papers

Hotel Group Improves Customer Satisfaction and Cuts Support Costs by 90 Per Cent

Overview Managers at United Kingdom-based hotel group QMH saw simplifying the company's IT infrastructure as a means to boost productivity. The QMH IT team replaced the existing Novell-based infrastructure with one built on Windows Server 2003. Since standardising on the Microsoft platform, the IT team has reduced its outsourced support contract and provides frontline employees with the tools to better help guests.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedJune 2007
FormatCase Studies   
Topics
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