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Solution From Brookstone Technologies and IBM Enables Australian Utility to Manage, Maintain and Share Valuable Business Knowledge

Overview Brookstone Technologies is involved in developing, building and integrating collaborative systems with third party systems. Alinta Assist, a customer, wanted to increase market share and enhance profitability by boosting revenue, controlling costs, increasing efficiency and improving customer service. The requirements included a simple way to gather and enter critical business information, store the information in an orderly manner and enable easy, user-friendly access to the information. BrookstoneVirtualOffice, which leverages the calendaring and schedule strengths of Lotus Notes, helped change what had been an inefficient manual scheduling and accounting system into a comprehensive, yet easy-to-use, resource-allocation and scheduling system.

Further White Paper Details
PublisherIBM File FormatPDF
Date PublishedJuly 2007 Downloads1
FormatCase Studies   
Topics
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