Database Management White Papers
Optus Boosts Speed to Market, Streamlines Provisioning Process With BPEL Solution
Overview Optus is the second-largest telecommunications provider in Australia and a wholly owned subsidiary of Singapore's SingTel Group. One of the company's key business offerings is premium Short Message Services (SMS), whereby an external party can obtain a number (or short code) on the Optus network for competitions, promotions, or content download. To address these areas, Optus decided to automate the provisioning process, selecting Oracle BPEL Process Manager to develop a new system and implement around 500 business processes. The system enables Optus to cut the provisioning process from 11 days to five days and minimize the risk of errors arising from manual input. It will also be easier to pinpoint and resolve customer complaints.
| Publisher | Oracle | File Format | |
|---|---|---|---|
| Date Published | April 2007 | Downloads | 2 |
| Format | Case Studies | ||
| Topics | |||
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