Remedy Help Desk 4.0 offers an updated user interface, and the simultaneous release of Remedy Service Level Agreements 4.0 allows users to see when they're about to breach service level agreements (SLA) and take action accordingly, claims Remedy.
Storage giant, EMC has moved into the storage area networking (SAN) market with the European launch of a raft of products for large-scale enterprise systems. SAN, which is based on fibre channel networks, allows high-speed interconnection of back...
Compaq has strengthened its storage area network (SAN) offerings with the release of a series of software products. Developed jointly with HighGround Systems, the products are aimed at simplifying resource management over SANs.
The de facto standard for network management, HP OpenView, is to integrate with UK start-up RiverSoft, to win access to crucial "interventionless" technologies. OpenRiver will be integrated with HP OpenView Network Node Manager, the companies...
They outlined a restructuring of the OpenView range in an effort to capture a greater share of the e-services market. While CEO Carly Fiorina was issuing a statement admitting full responsibility for the company's financial hiccup, executives for...
Eighty per cent of UK employees admitted to taking part in these sorts of non-work activities - termed 'desk skiving' - in a recent survey sponsored by Captor Group, an HR management solutions company.