Customer Support Services White Papers
Hosted CRM Vendor Comparison Guide
Overview Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include:
- Pricing per User
- Sales Force Automation Features
- Service and Support Features
- Marketing Features
| Publisher | Inside CRM | File Format | |
|---|---|---|---|
| Date Published | July 2007 | Downloads | 14 |
| Format | White Papers | ||
| Topics | |||
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White Paper RSS3 Strategies for Reducing IT Support Costs
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Selection Criteria for Remote Support Tools
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Applying Remote Support Technology for Maximum Impact
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