Application Servers White Papers
Instant Messaging Standard and Presence Awareness Adds Efficiency for Aliant
Overview Aliant, Canada's third largest full-service telecommunications company, recognized that instant messaging is fast becoming a staple of business communications and saw the benefits of establishing an organization-wide standard. The company chose Microsoft Office Live Communications Server 2003 not only because it provides instant communications capabilities among employees regardless of their geographical locations, but also because it delivers the presence awareness Aliant needs for increased productivity and improved customer service. Additionally, Live Communications Server delivers an extensible development platform that supports the future of Aliant's real-time communication roadmap, which includes broadcast instant message alerts and the extension of presence awareness into both its Microsoft Office and enterprise applications.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | September 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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