Application Servers White Papers

Property Developer Improves Productivity and Customer Service With Unified Messaging

Overview TH Properties, which develops properties throughout Malaysia, was using telephone calls, text messaging, and e-mail for internal communications. However its e-mail hosting service was unreliable and didn't offer calendaring, task, or collaboration features. To address these problems, the company deployed a new solution based on Microsoft Exchange Server 2007. With Exchange Server Unified Messaging, employees now receive e-mail, voice-mail, and fax messages in their inboxes, and they can access the information from mobile devices, phones, and a variety of e-mail clients. The solution has improved employee productivity and customer service by providing easy access to information. TH Properties says Exchange Server 2007 has transformed business processes at the company and will help it maintain its position as an innovator in the property industry.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedSeptember 2007
FormatCase Studies   
Topics
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