Application Servers White Papers
Unified Messaging Saves Pension Fund Employees Hundreds of Hours a Year
Overview PGGM is the second largest pension fund in the Netherlands, providing pension packages for 2 million former and current employees working in the healthcare sector. Many of its 1,000 employees spend several hours each week commuting by car. The company wanted to make e-mail and voice mail messages available to these employees while they were traveling. It has achieved this by deploying Microsoft Exchange Server 2007 Unified Messaging. With Microsoft Office Outlook Voice Access, and hands-free mobile devices, employees now use simple voice prompts to access e-mail messages that are read back by the new software. They can also respond with voice mail messages, answer meeting requests, and listen to new appointments. The integration of voice and e-mail took just two days.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | September 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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