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How SAP Is Helping Yorkshire Water Deliver Outstanding Service to Its Customers

Overview Yorkshire Water's vision is to be clearly the best water company in the UK, and it scored an industry first by being awarded four 'A' ratings for efficiency for its water and waste operations in the January 2005 Ofwat report. The company has achieved the biggest reduction in operating costs of all the UK's water and waste water companies in recent years - and SAP has been a significant factor in helping to drive these improvements.

Further White Paper Details
Publisher	SAP	File Format	PDF
Date Published	September 2007	Downloads	6
Format	Case Studies
Topics	Customer Support Services, Call Center - Contact, Business Management

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