CRM Software White Papers
Flash Demo: IBM OmniFind Enterprise Edition for Searching Domino
Overview This recorded demonstration shows how IBM OmniFind Enterprise Edition helps organizations maximize employee productivity and knowledge sharing in Lotus Domino environments by providing scalable, secure, and high-quality enterprise search.
| Publisher | IBM | File Format | HTML |
|---|---|---|---|
| Date Published | February 2008 | ||
| Format | Presentations | ||
| Topics | |||
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White Paper RSSTurning customer interaction into profitable relationships
DownloadEffective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
Delivering a "Wow" Customer Experience
In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience. Rich Caballero, vice president of product management at Oracle, explains the...
How to Improve Customer Service
Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management...
