You are here: silicon.com > Resources > White Papers > Software and Web Development > Software Development Tools > Communications Software

Communications Software White Papers

A Guide to Understanding Hosted and Managed Messaging: An Osterman Research White Paper

Overview Electronic messaging has become the de facto communications medium and file transport system used in the workplace today.

Organizations can manage their messaging functionality in one of three ways:

Completely internally using in-house staff, hardware and software.
Completely externally, using hosted or managed service providers for all messaging functions.
Through the use of a hybrid approach in which some functions are managed internally and some are managed by a third party.

The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems. Its goal is to inform decision makers about the benefits of using a hosted or managed messaging service and the key questions to ask of any provider of a single messaging service or a complete suite of services.

Download the Osterman Research paper today!

Further White Paper Details
Publisher	USA.NET	File Format	PDF
Date Published	August 2007
Format	White Papers
Topics	Communications Software, Middleware, Network Design, IM, MSP, Email, Resources Mgmt.

Did you find this white paper useful? 1 out of 2 users found this white paper useful

MSDN Webcast: Behind the Scenes With Communications Server 2007, Communicator 2007, and Exchange Server 2007 (Level 300)

Publisher:
Microsoft

TechNet Webcast: All About Communications Server 2007 Security (Level 300)

Publisher:
Microsoft

TechNet Webcast: Configuring DNS, Certificates, Ports, and Load Balancers for Communications Server 2007 (Level 300)

Publisher:
Microsoft Tips

Put New Capabilities of Business Activity Monitoring (BAM) to Work, Part 8: Enabling WebSphere Business Monitor V6.1 to Receive Events Via WebSphere MQ

Publisher:
IBM

Tags:
monitoring systems

TechNet Webcast: Firewall Transversal in Communications Server 2007 (Level 300)

Publisher:
Microsoft Tips

Tags:
voip - ip telephony

Through the fog… Management of utility IT

To support the utility vision, this should include support for charging mechanisms, whether services are internally or externally provided - how interesting it would be to see exactly how much a specific service costs, when all of its components...

Businesses warming up to VoIP, say experts

Longbottom is quick to point out that "the hybrid approach is king" - meaning most companies aren't moving to pure IP voice systems but are using the new technology in conjunction with their standard phone equipment.

IT department headed for extinction?

The future role of the IT department is one that learns how to engage with the business more and is prepared to be outward looking, rather than focused internally on day-to-day operations," he warns. I want those people internally because I want to...

SAP muscles into the CRM arena

With the debut of its SAP CRM on-demand solution hosted service, SAP said it wants to be a hybrid model aimed at large and medium-sized businesses. SAP also touted its hybrid model, which is designed to allow users to migrate from an on-demand CRM...

Ballmer gives software some SaaS

Ballmer said in response to questions: "I do think that we're in a transition where software goes from something that's in its pre-internet day to something we call Live [Microsoft's hosted services], where you have click-to-run capability on a...

Web 2.0 security risks being ignored

Externally, banks are responding to customer demands that their interactions with their bank mirror the other interactions they are used to on the internet while internally banks are using web 2.0 tools to communicate and collaborate across their...

Virtualisation: Architectual Considerations and other Evaluation Criteria

In the past several years, server virtualisation technology has moved quickly and firmly into the IT mainstream. Of the many approaches to system virtualisation available in the market today, VMware's hypervisor architecture has gained the greatest market acceptance. This paper examines the architectural issues, solution support, and enterprise readiness required when deploying such a virtualisation solution.

Publisher:
EMC

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

Optimising Storage with Global File Virtualisation

This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous environments, such as NAS, CAS, and file servers.

Publisher:
EMC

Also on silicon.com

Site Navigation:

Communications Software White Papers

A Guide to Understanding Hosted and Managed Messaging: An Osterman Research White Paper

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific