Help Desk White Papers
Password Self-Service: Taking the Strain Off of Helpdesks
Overview The network exists because end users (including employees, partners and customers) need access to resources such as applications, data, Internet sites, online services and portals. Access to these items typically requires the user to enter a valid username and password. Because this authentication method is so important to resource security, IT managers can set up policies that require users to select solid, strong passwords and to change them regularly. But managing lost, expired or forgotten passwords can bog down a helpdesk and take valuable IT staff away from strategic projects. Novell offers a solution through Password Self-service capabilities, which enforce strong security policies while providing ways for users to manage their own passwords - even when they have forgotten them.
| Publisher | Novell | File Format | |
|---|---|---|---|
| Date Published | November 2006 | Downloads | 1 |
| Format | White Papers | ||
| Topics | |||
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