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NCR Saves Time With BMC Remedy

Overview As a global technology company, NCR is especially dependent on its Information Technology (IT) infrastructure. The company wanted to create an incident-tracking system for their global organization. NCR chose BMC Remedy Action Request System for their service desk needs. As a result there was reduction in password-related calls saves time and money. Reporting enables continuous process improvement. The company benefited with tight integration between P-Synch and AR System facilitates rapid implementation.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	September 2007	Downloads	6
Format	Case Studies
Topics	Help Desk, Customer Support Services

Did you find this white paper useful? 4 out of 6 users found this white paper useful

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