Swiss utility giant, Asea Brown Boveri (ABB), has seen profits slow due to the poor performance of Adtranz, its rail technology spin-off now co-owned by Daimler-Benz. ABB's profits rose by only 13 per cent in the first six months of 1998, with...
For instance, in July IBM reported a $1.1bn, 10-year IT services contract with ABB, a Swiss power and automation technologies company. At the time, IBM said that, along with roughly $600m generated by two other contracts signed in late 2001, its...
Dennis Marine, a vice president of information services at Prudential who took part in Cohen's presentation, noted that only about 30 per cent of its customers actually get full resolution of their questions, if they use its push button-navigated...
The NHS has signed a seven-year contract with Fujitsu Services which will see the supplier provide service desk support for health service IT applications. Core services includes national service desk support, capable of managing all the user...
A new NHS IT service desk is now up and running across the country to help NHS staff solve their tech problems. The local service desks in London and the South switched over to the NHS Connecting for Health (CfH) Service Desk on Monday, completing...
The contracts have been signed with BT for mobile, data, voice and network services, Fujitsu for service desk and infrastructure support and India's Tata Consultancy Services (TCS) for application management.
Did you find this white paper useful? 6 out of 12 users found this white paper useful
White Paper RSS
Download
Register
