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Seur Geopost Standardizes Its Customer Service Processes With BMC Service Desk Express

Overview Seur Geopost is a leading company in Spain in the field of urgent transport of goods. Seur Geopost had three specific business requirements: standardize all its processes, optimize its resources, and improve the services provided by its computer department. Seur Geopost identified BMC Service Desk Express Suite as the only solution to meet the company's needs for easy personalization, quick implementation, vendor reliability, and ample functionality.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	September 2007
Format	Case Studies
Topics	Help Desk, Customer Support Services

Did you find this white paper useful? 5 out of 11 users found this white paper useful

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