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Infrastructure Management White Papers

Mary Kay Advances BSM Strategy and ITIL Adoption With BMC Software

Overview Mary Kay Inc. wanted to support dramatic domestic and international business growth by delivering superior IT products and services that align with the goals of the enterprise. As a solution the company executed a Business Service Management (BSM) strategy and adopted the recognized best practice processes outlined by the IT Infrastructure Library (ITIL) guidelines to accelerate progress toward BSM.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	September 2007	Downloads	3
Format	Case Studies
Topics	Infrastructure Management, Business Management, ITIL

Did you find this white paper useful? 4 out of 8 users found this white paper useful

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