The spokesman claimed there is no contradiction in reducing the number of agents in customer services and wanting to improve efficiency. The Guardian Royal Exchange group is to close two customer service call centres in its healthcare division...
And by agility, I mean identifying opportunities as well as being able to respond to competitors and market dynamics. The last five years of internet-everything were supposed to speed up the way we do business.
He said: "We are in a very competitive market and as such we need to improve efficiency and find flexible solutions while reducing costs. CGI group has signed a $153m IT outsourcing contract with Canadian-based airline manufacturer Bombardier...
Aside from the bottom-line cost savings, other benefits of outsourcing include more agility and easier application management. By outsourcing, they are looking for benefits, which include reducing their internal communications management and...
The Department of Health (DoH) announced the closure of the NHSIA last summer as part of wider plans to cut bureaucracy and improve efficiency in the NHS by reducing the number of so-called 'arm's length bodies' (ALBs).
Peter Pedersen, CTO at Rank Group, said: "Virtualisation is very much a priority to reduce cost, to increase agility, reduce space requirement and to reduce 'carbon footprint' through reduction in power utilisation for both equipment and cooling.
Did you find this white paper useful? 3 out of 8 users found this white paper useful
White Paper RSS
Download
Register
