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Gaming Machine Operator Uses Mobile Solution to Boost Productivity of Field Staff
Overview Gamestec, which operates entertainment and gaming machines throughout the United Kingdom, wanted to automate procedures for its field-based staff. Employees collecting cash from the machines and engineers servicing the machines were using time-consuming paper-based methods that often required manual calculations. To improve productivity, Gamestec worked with partner TBS to implement the TBS TaskMaster enterprise mobility solution on Windows Mobile powered smart phones. Now field-based employees no longer need to visit an office to receive assignments or close out work. Gamestec uses the power of the Windows Mobile platform to help automate data collection, revenue share calculation, and communication with machine self-diagnostics. With enhanced productivity and improved data accuracy, Gamestec has increased profits by improving its machines' uptime while slashing administrative costs.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | September 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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