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Sunrise Medical Improves Customer Service and Increases Functionality With Web Order Entry Portal

Overview Sunrise Medical, Inc. is one of the world's largest manufacturers of home care and extended care products. The challenge was to continue to enhance customer service world wide, streamline order management and provide a user friendly, unified sales order platform for customer service representatives and customers. The company implemented Oracle's JD Edwards EnterpriseOne Sales Order Management to provide comprehensive online, global order management for internal and external users, improving customer service and enhancing operational efficiency and provided a user-friendly interface to support the unique needs of the medical industry.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	September 2007
Format	Case Studies
Topics	Customer Support Services, Sales - Marketing

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