The findings fly in the face of a recent comment from a BT spokesman who told the Institute of Directors: "Customer emails often get better service than telephone calls. Jupiter's site operation strategies division group director, Ken Allard warned...
Whilst others have still been working on their strategic plans, Vodafone have been executing good enough strategies, and recruiting great people, and moving them through the organisation at a pace commensurate with their contribution.
Researchers have found PWLAN strategies vary greatly and Baskerville analyst Mike Roberts predicts those that will find the going tough could be charging too much, unable to encourage prepaid users to switch to being subscribers or in poor...
A network of six elite technical academies of the Indian Institute of Technology produces a stream of highly qualified engineers. Most of the big offshore providers have a presence in the UK, where client interaction and other 'face-time intensive...
Companies are still failing to 'patch' the biggest hole in their security strategies - the walking liabilities who enter the building in the morning and leave at the end of the day. Human error is still at the heart of a great many security...
According to research from the Ponemon Institute, cited by Muscat, the average cost of a data breach during 2006 was $4.6m. But guarding against the threat is one of the most challenging and complex problems a business will face, according to...
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