SAS IT Service Level Management - Prove Your IT Department Is Providing Value

Overview Service expectations are growing faster than budgets. IT needs a way to analyze service performance and demonstrate its contribution to the achievement of business goals. This webcast explains SAS IT Service Level Management, a comprehensive solution that enables one to collect and analyze IT performance measurements and compare them against service targets.

Further White Paper Details
PublisherSAS Institute   
Live Date31st August 2007 01:00 BST
FormatWebcast   
Topics

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