Implementing the Cost of Service and Aligning IT

Overview The goal of this webcast is to provide a practical nuts and bolts road map as to which methods and data are used to create a strategic Cost of Service calculation with true enterprise transparency and business intelligence. The value of IT is providing the right service, at the right cost, to the correct business processes with complete transparency. Add to transparency powerful analytics, IT can transform into a lean and agile business partner.

Further White Paper Details
PublisherSAS Institute   
Live Date31st August 2007 01:00 BST
FormatWebcast   
Topics

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