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CRM Catches the SaaS Wave

Overview According to Gartner, by 2008 more than 50% of all software will be purchased as a service. The CRM Industry leads the Software as a Service (SaaS) applications market. In fact, 50% of new CRM applications purchased by the end of 2007 will be on-demand. The presenter of this webcast leads one on an insightful journey about the evolution of the on-demand CRM marketplace. What is the promise of the on-demand business model? What is the difference between on-demand vs. on-premise applications and can they co-exist? What issues and opportunities exist with CRM SaaS solution models? Why is this option rocking the CRM marketplace? The presenter of this webcast explains the impact of SaaS on the CRM landscape and why one should care.

Further White Paper Details
Publisher	SAS Institute
Live Date	31st August 2007 01:00 BST
Format	Webcast
Topics	CRM Software, Software Engineering

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