VoIP - IP Telephony White Papers
Rescue Workers Deploy Critical Voice Mail and Unified Messaging and Communications
Overview Tayside Fire and Rescue provides emergency services to 400,000 people in Scotland. The organization spends most of its budget on its people and equipment - with only a small percentage available for communication technology projects. Employees used e-mail messages and the telephone to communicate. However, budget limitations and poor projected ROI figures prevented the organization from providing voice mail. After evaluating numerous solutions, Tayside Fire and Rescue found it could provide affordable voice mail and unified communications through Microsoft Exchange Server 2007, Microsoft Office Communications Server 2007, and Microsoft Office Communicator 2007. As a result, employees can communicate more efficiently. In addition, the organization is deploying voice mail, providing instant visibility into employees' availability, reducing costs, and creating a mobile work environment.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | August 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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