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Wireless B2B Mobile Commerce: A Study on the Usability, Acceptance, and Process Fit

Overview This paper presents an empirical study that investigates employees' initial acceptance of mobile commerce solutions, as well as the relationships between organizational tasks and the use of different mobile applications in an enterprise setting. The paper addresses some of these unanswered questions through the investigation of the interplay between mobile technology, employees, job-related tasks, and underlying business processes and its organizational impacts as organizations consider the development and implementation of mobile commerce solutions that support corporate processes. The study is based on data that was collected at a Fortune 100 company in the telecommunications sector over a period of three months at the end of 2002.

Further White Paper Details
Publisher	University of Illinois	File Format	PDF
Date Published	May 2003
Format	White Papers
Topics	Mobile - Wireless Communications, Business Management

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