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Educating an Innovative Services Science Workforce

Overview In examining the growth of the services industries, the current state of education and the identified educational needs, there is a need for curriculum and programs that address the problems, challenges, and issues of developing and deploying a workforce capable of innovating and providing leadership for the evolving services economy. Carnegie Mellon University has taken leadership steps by inaugurating the first program to address these needs in the U.S. This program is offered as a Service Management concentration in the graduate Information Systems programs. Students in this concentration are currently completing coursework in IT program management, negotiations, contracts, service management, sourcing management, and process and capability improvement.

Further White Paper Details
Publisher	Carnegie Mellon University	File Format	PDF
Date Published	April 2006
Format	White Papers
Topics	Courseware

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ntl:Telewest Business

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Publisher:
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Publisher:
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