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CRM Software White Papers

Leads Customers Growth Increases Sales Process Efficiency

Overview Leads Customers Growth (LCG) was conceived in 2001 as a lead generation firm specializing in generating business online. The challenge was to create single view of the customer for all sales groups; integrate Customer Relationship Management (CRM) into custom marketing campaigns to identify campaign success; improve insight into business with reporting and analysis capabilities. The company implemented Oracle's Siebel Sales to consolidate data that was previously held in separate, hard-to-integrate, Salesforce.com, Goldmine, and SugarCRM systems.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	July 2007
Format	Case Studies
Topics	CRM Software, Sales - Marketing

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Live Webcast: Telecoms 2.0 - Where is telecoms heading?

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Publisher:
ZDNet UK

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Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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