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SumTotal Systems Case Study: Spencer Gifts

Overview Spencer's is a unique retail brand aimed primarily at the 18 to 25 year-old market. With over 600 mall locations throughout the United States, Puerto Rico and Canada, Spencer's offers innovative, humorous and fun merchandise in an atmosphere that makes infectious laughter impossible to resist. Individual goals were then set to align with departmental goals. Spencer's had several unique requirements for implementation, including the need to assign individual weights and metrics to each goal and to incorporate their bonus program into the compensation planning module. SumTotal was able to meet all of these needs through software configuration without having to resort to writing custom code.

Further White Paper Details
PublisherSumTotal Systems File FormatPDF
Date PublishedJuly 2007
FormatCase Studies   
Topics

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