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Insurance Company Streamlines Claims Processing With Web Services-Based Solution

Overview The Farmers Insurance Group of Companies is the third largest home and auto insurer in the United States. Farmers wanted to streamline its claims management process to eliminate inefficiencies. It wanted to monitor repair shop performance, make better use of claims staff, and quickly add new functionality to key systems. As a solution the company deployed ProcessClaims ClaimsPort solution. The solution, based on the Microsoft .NET Framework, has automated Farmers's claims-processing system, providing an all-digital workflow and the ability to track performance. The company benefited a four-hour claim settlement, greater staff efficiencies, greater customer satisfaction and improved repair shop oversight.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	July 2007	Downloads	5
Format	Case Studies
Topics	Web Services, .NET, Application Development

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