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SNAP Guides, Inc. Improves Sales Force Effectiveness

Overview A division of Yellow Pages Group Company, SNAP Guides Inc. markets the Home Improvement Issue and Caregiver Solutions specialty books, two new products that Yellow Pages Group and Transcontinental Media introduced in 2006. The company wanted to automate and standardize the sales process. The challenge was to enable sales tracking capabilities and achieve rapid implementation of Sales Force Automation (SFA) solution that enables scalability moving forward. The company selected Oracle's Siebel CRM On Demand hosted solution to standardize and automate the new company's sales process, while providing a scalable and flexible foundation to support future growth.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	June 2007
Format	Case Studies
Topics	CRM Software, Sales Force Automation

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Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

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Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

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Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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